Not the right flight

Bollywood actress Divya Dutta recently took to Instagram to voice her frustration with Indigo Airlines, alleging that she was not informed about her flight cancellation and faced harassment at the airport gate. In her detailed post, Dutta shared her experience of being checked in for a flight that was later canceled, highlighting the inconvenience she endured during her attempts to exit the airport. Her comments have sparked discussions about customer service and communication in the airline industry.

In a recent post, Divya Dutta shared a video showcasing the empty seats at Gate 53 of Mumbai Airport, expressing her frustration with Indigo Airlines. In her caption, she wrote, “Thank you for a truly horrendous experience during the wee hours! I was checked in for a flight that had already been canceled, with no prior notification.

The flight announcement was visible at the gate, yet there was no staff available to assist. I faced significant harassment trying to exit, and there was a complete lack of support from @indigo.6e and @indigoairways. The dismissive attitude toward passengers was disheartening. This ordeal impacted my shoot, and I am incredibly upset!” Her heartfelt message highlights the challenges travelers can face in such situations.